Position: Assessments & Awards Manager
Contract: Full Time , Permanent
Reports to: Registrar
Hibernia College is Ireland’s only QQI accredited online college. We specialise in postgraduate and Continuing Professional Development (CPD) programmes for students and professionals across the globe. Our mission is to make a significant contribution to the development of and access to innovative education. We are seeking to recruit an Assessments & Awards manager to join our team.
The Registrar’s Department is a busy and demanding function with a strong commitment to providing a high quality service to all our students.
Key Purpose of the Job:
The role of the Assessments & Awards Manager is to manage the administration of assessments and student certification in collaboration the Registrar and the Head of School of Education.
Key Job Responsibilities:
- Manage the Assessments and Awards Office (AAO) of the Registrar’s Department.
- Ensure the accurate management of the student information system (SIS) relating to assessment, awards, student status and student engagement with the AAO, with high levels of accuracy, security and confidentiality.
- Manage the administration of College processes relating to assessment, student certification (transcripts, European Diploma Supplements, degree parchments, etc.) appeals, deferrals, withdrawals, academic impropriety, extenuating circumstances, reasonable accommodations etc. in line with College policy and procedures.
- Create the annual work programme of the AAO, in collaboration with the Registrar. Implement appropriate systems to ensure effective planning of the associated regular and ad-hoc tasks. Lead the AAO team, effectively communication plans and delegating tasks as appropriate. Develop SOPs to ensure the consistent provision of robust, quality services.
- Ensure the effective, timely and regular communication of information in relation to these processes to staff and students. Ensure excellence in the support provided to staff and students on AAO related queries.
- Liaise closely with the Registrar on any issues arising. Work closely with colleagues in the Registrar’s Department to ensure efficient collaboration on the provision of Registry services.
- Work closely with academic and programme management staff on all relevant matters including assessment planning.
- Work closely with the Student Support Officer on all relevant matters including examination accommodations and student deferrals.
- Design and provide training and guidance to staff and students in matters pertaining to the AAO, as required.
- Ensure the robust administration of examinations and oversee the accurate and timely release of assessments to students in their virtual learning environment.
- Ensure the accurate management of module and programme marksheets and their integration with the SIS.
- Ensure the effective administration of meetings of the Boards of Examiners.
- Liaise with Quality and Qualifications Ireland, The Teaching Council, The Department of Education and Skills and all other relevant stakeholders as appropriate.
- Assist in planning for new programmes or updates to current programmes, as required.
- Identify procedures to enhance the student experience and continually improve the academic provision of the College.
- Prepare written reports for presentation to the Academic Board, Programme Boards, or other bodies of the College, as required. Draft minutes of Committee meetings, as required.
- Provide assistance to the Registrar, as required.
- Undertake all other requested duties relevant to the role.
- Experience in a similar role in higher education having familiarity with and competence in application of academic regulations relating to assessment.
- A knowledge of the concepts underpinning Marks and Standards for academic programmes.
- High level of Excel skills, experience of SISs desirable.
- Excellent administrative and organisational skills with the ability to prioritise work, develop workplans and to meet strict deadlines.
- People management experience including experience of delegation and team leadership.
- Excellent communication skills both verbal and written.
- Excellent attention to detail with a drive for complete accuracy.
- Ability to work on their own, within a team and across functions.
- Critical thinker with a proven ability to prioritise and problem solve.
- Clear evidence of self-motivation, with an ability to work under pressure as part of a constantly changing working environment.
- Experience of developing, implementing and following procedures.
- Pro-active, enthusiastic, flexible and student-oriented approach to work.
- Professional and efficient with an innate sense of discretion and confidentiality.
- NFQ level 8 qualification desirable.
To apply, please e mail a comprehensive CV and supporting letter to: email@example.com
Closing date for receipt of applications is Friday 31st January 2020. Please note the College reserves the right to close the role prior to this date should a suitable applicant be found.