Learner Protection

What is learner protection?

In 2012 the Irish government introduced a legally binding requirement for private colleges to protect their enrolled learners through the Qualifications and Quality Assurance (Education and Training) Act 2012. As a result of this legislation Quality and Qualifications Ireland cannot validate a programme unless Learner Protection arrangements are in place for the programme. Arrangements by providers for the protection of enrolled learners are governed by Section 65 (4) of the 2012 Act.

What is learner protection insurance?

Learner Protection Insurance means that in the event that a college closes before the completion of your course that the college providing the course must have a mechanism in place to either ensure you are placed into another college to complete your course or for you to receive a refund of fees last paid.

Hibernia College provide students with policies of insurance underwritten by Aviva Insurance Ireland DAC against the risk of failure of the college to deliver the academic course which you have paid for. This satisfies the requirements of section 65(4)(b) of the Education (Amendment) Act 2012. This policy provides at a minimum for the return of the fees mostly recently paid. Where possible, with your agreement, instead of the return of the fees the insurance policy will provide for the continuation of your academic course. Full information and terms and conditions are contained in the policy documentation issued by the broker Arachas Corporate Brokers t/a Arachas.

Any questions on the insurance product can be directed to Arachas. Contact details:  studyandprotect@arachas.ie  /  01 639 5800

Does this mean my college is in financial trouble?

No, the fact that your college has in place learner protection insurance arrangements provides you with added financial protection in the unlikely event of a college failure, in a similar manner to standard practice in other industries. Your college has elected to meet a mandatory government requirement through a recognised and regulated financial product and this in turn stands to you, the student.

How does learner protection work?

Following payment of the premium to Arachas by the college on your behalf Arachas will send through a certificate of insurance to you confirming that you are on cover. This certificate will contain your personal details and have a unique identifier for the policy. Arachas will also retain your email and telephone number in order to contact you directly should a college closure occur.

Do I need to retain my certificate?

Yes, please retain your certificate. This is your proof that you are insured and your course fees are protected. You do not, however, need to produce this document in the event of a college closure and a claim being made. If you have any questions in relation to your insurance please contact Arachas.

Who should I contact should my college close?

Please contact Arachas and quote your certificate number and confirm your college name in the event of a claim. Arachas and Aviva Insurance Ireland DAC will then be able to assist you through the process of either relocating you with another college or refunding the due fees.

Arachas Corporate Brokers t/a Arachas is regulated by The Central Bank of Ireland.