Student Support

Our Focus on Students

Hibernia College is committed to providing a supportive service and positive environment for all our students. Studying can be stressful and there may be times when you encounter challenges, however big or small, that can affect your studies. Our students have access to a range of student support services to help answer the small questions and guide you through any challenges.

Meet the Team

Ciara O’Toole

Head of Student Affairs

Martin Nunan

Student Support Officer

Our Student Support Officers (SSOs) provide pastoral support and guidance for our students. The SSOs are here to help students who are experiencing difficulties that are affecting their studies, are looking for advice on what supports available to them, need guidance through a College procedure or just need a listening ear. Our SSOs are available by phone and email and hold regular online clinics where students can book one-to-one appointments.

We are committed to providing students with disabilities and/or learning difficulties with a fair learning environment. Our blended learning programmes are delivered through both face-to-face and online formats. All webinars are recorded, and online content is delivered through an interactive format that allows you to study at your own pace and to revisit content at any time. The College’s Reasonable Accommodation Policy sets out the principles for the support of students with disabilities or long-term illness in the participation in their programme.

A student with a disability registers for the disability service with the Student Support Officer. Types of reasonable accommodations that may be provided include exam accommodations (such as extra time, individual or smaller shared rooms, a laptop, a scribe and reader, assistive software such as Read & Write Gold and a smart pen) and access to academic and pastoral support.

We understand that studying can be stressful, and it can be helpful to speak with someone who is separate from the normal and familiar daily environment — someone who is also separate from College faculty. All students have access to a free and confidential counselling service. This service can help students who are experiencing stress, anxiety or depression; family or relationship issues or issues with exam nerves; decision-making; time management or public speaking.

Student representation structures are an essential part of the College’s collegial environment. Student representatives work in partnership with the College to amplify student voices in shaping and enhancing the student experience. We have a system that includes student cohort and class representatives, with whom we work collaboratively, and we have student representation on academic and programme boards and College committees. All our student representatives take part in the National Student Engagement Programme (NStEP).

The Programme Administration team supports students and academic staff. A dedicated programme administrator is the main point of contact for students throughout the programme. The programme administrators support students by answering general queries; guiding them through the life cycle of the programme; coordinating placement blocks and liaising with other College staff about student concerns.

Our Technical Support team is here to assist you with any IT-related queries relating to the virtual learning environment (VLE) and any of the technologies students have access to during their programme.

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